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We've launched scheduled messaging for check-ins and check-outs

Minut can now help you enhance guest experience by empowering you to communicate more effectively. Welcome guests, and ease the check-in and check-out processes with our new feature.

At Minut, we’re all about making property management safer and easier. The newest addition to our Guest Connect feature helps you provide top-notch guest experience while saving time and busywork. You can now schedule check-in and check-out messages - so that all your communication with guests stays consistent and on-brand with minimal effort on your part.

All the messages - and their timing - are fully customizable. And you can set up as many messages as you want! We encourage you to try out a few different flows and see what works best for your business. Below, we list some basic instructions and best practices that you can use as a starting point.

Guest Connect Guide

Reliable and attentive guest communication is key to providing a good guest experience. A warm and friendly welcome text can set the right tone for the rest of the stay, while a clear check-out message can make the process so much easier for both you and the guest.

As important as communication with guests is, many hosts and property managers try to limit it to the minimum, because it can be very time- and resource-consuming. That’s why we added automated check-in and check-out messaging to our features - to empower our customers to communicate more effectively.

There is no one-size-fits-all approach as it comes to guest communication, but there are a few rules every property manager and host should follow:

  • Be professional
  • Stay consistent
  • Keep it short and to the point
  • Let your brand personality shine through

Not sure where to start? Check out our ready-made templates for inspiration.