STR REGULATIONS

Brisbane operators:

from July 2026, you have 60 minutes.

From July 2026, Brisbane’s Short Stay Accommodation Law will hold operators accountable for guest behavior and requires a response to every noise complaint within 60 minutes. Minut alerts you before the complaint is even made, across every property in your portfolio.

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What the law says

Brisbane City Council's Short Stay Accommodation local law takes effect July 2026. Here’s what you need to know:

A permit for stays under 90 days 

All Brisbane STR operators must hold a council permit from July 2026, renewed annually.

60-minute response obligation 

You must acknowledge every complaint within 60 minutes and submit a report to Council within 24 hours.

Three strikes, permit gone 

Three substantiated complaints within three years may result in permanent permit revocation.

Respond before a complaint is made

Real-time alerts

Minut detects elevated noise levels and sends real-time alerts. It can even message guests on your behalf, before a complaint is made.

Time stamped compliance record

Every alert, response, and resolution is logged automatically, giving you documented evidence of proactive management.

Portfolio-wide visibility

Monitor every property from one dashboard, with real-time status across your entire portfolio.

Privacy-safe by design

Minut measures decibel levels. It has no cameras or microphones, and is fully compliant with Airbnb's monitoring policies.

Smartphone on wooden surface showing lock screen with building wallpaper and a notification of water leak detected at 9:41 PM from Minut for 250 Fell St.

Modern residential buildings with orange sloped roofs and large glass windows under a cloudy sky.

“We install Minut devices in all our new locations, and it’s as easy as flipping a switch to get detailed insights on each new property, plus all the data is easy to access in our central system.”

Bob W Team

of Bob W

“Minut has saved us hundreds of possible complaints from neighbors, and the response from guests has been overwhelmingly positive.”

Bob W Team

of Bob W

"Minut enables us to respect our neighbors, comply with local regulations, and it’s improved our operational efficiency. Investing in more devices has been a no-brainer as we expand our business."

Shaun Balin

COO of Beckon Homes