Call Assist

No more on-call duty to solve noise issues

Let Minut call your guests when noise issues are detected so you and your team can relax and focus on scaling your business.

Man in front of computer with app graphic overlays about Minut Monitoring.
average cost of property damage after an unauthorized party
of noise issues arise between 10 pm and 5 am
our team is available every day, weekends and nights, to resolve noise issues
The sensor with a noise alert

Lower operational costs

With Call Assist, you can prevent parties and protect your business without additional headcount.

  • Protect your hospitality brand with trained guest operators
  • Build confidence towards property owners with a 24/7 risk management solution
  • Comply with local regulations and protect your community
  • Prevent complaints from neighbors

A hands-on noise-monitoring solution

Available all around the world

Our communication experts can reach out to guests wherever they are in the world, and at any time.

Effective conflict resolution

All operators are trained in peaceful conflict resolution and will nudge guests to keep the noise down without letting the situation escalate.

Follow up

Actionable reports and follow-ups are systematically sent out to prevent future issues.
Two women at a table planning.

We handle all noise events with care

Our trained communication experts are there to make sure noise events are solved swiftly and efficiently while protecting your relationships with your guests.

<Operator> Hi John, I’m calling on behalf of Seaside Rentals. We received a notice that it’s been loud for 20 minutes in the property you’re staying at. Is everything alright?

<Guest> Hey there, yeah we’re having some friends over for dinner. 

<Operator> We’d like to remind you that noise should be kept at a minimum after 10 pm and that no parties are allowed in the property. 

<Guest> Oh ok, thanks for letting us know. We didn’t realise we were that loud and will keep it down from now. 

<Operator> Thank you for your help John. Enjoy the rest of your stay.

Get started

How does Call Assist work?

Call Assist is designed to reduce your workload when you are off the clock.

Noise is above your pre-set threshold

We only send out alerts when noise is detected above the threshold you’ve previously set through the Minut app. Thanks to our new AudioID technology, we can now detect excessive noise both indoors and outdoors.

A trained expert calls your guest

When noise is detected above the pre-set threshold, one of our trained experts will make a personal phone call to your guest to remind them to keep the noise down.

You receive a report after the incident

We systematically send report incidents after reaching out to your guests so you can keep track of noise events and prevent them in the future.

"Now I'm going to bed without worrying if my guests are loud."
Shirin, Air Property Management

Be the first to try it out!

Call Assist is now available to select customers globally. Be the first to trial personalized 24/7 noise issue resolution in your properties.

The first customers will receive personal onboarding and coaching for optimal setup with Call Assist.