With the rise in regulations and professionalization across the short-term rental industry, property managers and owners are shifting their investments to different home-away-from-home stays. The serviced apartments and aparthotel industry has been on the receiving end of this investment, with London set to become Europe's largest serviced apartment market by 2028, with supply projected to increase by 21%.
However, managing multi-unit properties like aparthotels and serviced apartments comes with unique operational demands. From maintaining service standards across locations to responding quickly when issues arise, operators need systems that support scale without adding complexity.
The reality is that traditional approaches that may have been suitable to small short-term rental portfolios—like manual checks, delayed reports, and fragmented tools—fall short of supporting this scalability. In aparthotels, problems including noise, over-occupancy, smoking, and environmental damage will go unnoticed until it’s too late, affecting both the guest experience and your brand’s integrity.
Minut is a real-time property insights platform built for everything you don’t see coming. We provide insights across units, helping teams stay ahead of issues without relying on invasive tech or added headcount. With features like noise and occupancy monitoring, environmental tracking, smoking detection, and integrations available, Minut gives operators the control they need to run efficiently and protect their brand.
In this article, we’ll discuss how Minut supports modern multi-unit operations with better oversight, faster response, and smarter scaling.
Minut's real-time property insights are linked to a compact device that monitors multiple environmental and behavioral signals within your units, without using cameras or recording personal data.
It’s designed specifically for operators of short-stay accommodations, including aparthotels, serviced apartments, and professional short-term rentals.
With a single device per unit, Minut provides:
Minut enables operators to maintain control, standardize property oversight, and resolve issues faster, all while respecting guest privacy and minimizing operational overhead.
And we’re good at it too; over 50,000 customers across 100 countries trust Minut with their properties.
Running aparthotels and serviced apartments means moving fast and keeping every unit guest-ready, whether you manage 10 or 300.
Here’s how Minut helps operators cut through the noise literally and operationally with a single solution.
Minut automates core property oversight tasks, from detecting excessive noise to monitoring occupancy trends, so that your team can focus on high-impact work rather than chasing incidents.
When noise levels breach a customizable threshold, Minut notifies your team and can automatically contact the guest with a courteous message. In most cases, the issue resolves without intervention, freeing your staff from late-night callouts and tedious follow-up.
Being proactive not only improves response times but also reduces labor dependency, enabling you to scale without adding headcount.
Traditional surveillance tools like in-unit cameras or on-site inspections are increasingly viewed as invasive, and in many cases, non-compliant with data privacy laws. However, operators still need visibility to detect misuse, damage risks, and unsafe conditions.
Minut offers a privacy-first alternative: it uses sensors, not cameras, to track environmental data and activity patterns. That means you can monitor for potential disturbances, over-occupancy, or equipment misuse without ever recording audio or video. All data is anonymized and compliant with GDPR, allowing operators to uphold guest trust while staying in control of their units.
One party, one bad review, one unresolved complaint. That’s all it takes to hurt your brand. Minut flags problems like unauthorized guests, noise disturbances, or device tampering before they escalate.
Minut helps operators shift from reactive to proactive property management. By detecting issues like parties, unregistered guests, or tampering early, you’re able to intervene before they escalate. This reduces the risk of damage and complaints and also signals to guests that your property is well-managed and safe—a key factor in repeat bookings and long-term brand loyalty.
And because Minut scales across multiple units and properties, these protections apply universally, so there are no weak links in the system, and no manual oversight gaps.
💡 Receive an alert but need proof of incident? Minut’s Incident Reports provide objective evidence of incidents within the unit, enabling you to fine guests without pushback.
As serviced apartment portfolios expand, often across buildings, cities, or even countries, operational visibility and standardization become increasingly difficult to maintain.
What works in one location may not translate seamlessly to another. Without the right systems in place, even the most experienced operators can find themselves relying on manual processes and inconsistent team workflows..
Luckily, Minut is built with this scale in mind, providing centralized control with local flexibility. It enables operators to manage not just dozens, but hundreds or even thousands, of units from a single, unified platform without sacrificing visibility and responsiveness.
Minut consolidates monitoring across your entire property portfolio into one intuitive dashboard. Whether you’re running a 20-unit aparthotel or managing 300 serviced apartments across multiple regions, you can access real-time insights on noise levels, temperature and humidity, and smoking risks all in one place.
This centralization eliminates the need to toggle between systems or rely on fragmented data. It’s particularly valuable for operations managers overseeing geographically dispersed teams or working with third-party service providers.
Minut allows you to define global monitoring settings such as noise thresholds, occupancy alerts, or temperature limits, and then tailor them to suit the specific needs of each property or unit.
For example, a city-centre aparthotel may require tighter noise parameters due to resident proximity, while a remote property might prioritize environmental monitoring due to seasonal climate risk.
This flexibility ensures that operational policies are consistent where they need to be, yet adaptable to on-the-ground realities—a feature that is vital for scaling responsibly without undermining performance.
Minut is trusted by some of the most recognizable aparthotel brands across the US and Europe.
Companies including Kasa Living and Bob W are investing in Minut not just as a monitoring solution but as a foundational layer in their tech stack. As long-term customers of Minut, it’s helped the two brands to scale faster, uphold service consistency, and maintain control across complex, distributed portfolios.
Kasa manages over 2,000 short-term rentals across the U.S., including units in multifamily buildings where long-term residents live alongside short-stay guests, a setup that can lead to noise concerns and operational friction.
To address this, Kasa integrated Minut across its portfolio. With real-time noise monitoring and automated guest messaging, the team now resolves 88% of noise issues without escalation, keeping both guests and neighbors happy.
Minut also gives Kasa’s remote Trust & Safety team instant visibility into unit activity—without needing on-site staff. The team can confirm occupancy, detect disturbances, and act fast when needed, cutting down on manual checks and boosting response times.
By partnering with Minut, Kasa has strengthened its relationships with building owners, reduced operational overhead, and scaled confidently, all while upholding their reputation for excellent guest experiences.
Bob W: Scalable, tech-first hospitality powered by privacy
As Bob W expanded its aparthotel footprint across Europe, maintaining peace and protecting its brand reputation became a big priority.
Renowned for modern, tech-driven guest experiences, the team needed a noise-monitoring solution that could match its reputation while being, scalable and easy to integrate into their tech stack.
Minut was the clear choice. By installing sensors across its units, Bob W was able to set smart thresholds and automated guest messages—resolving 83% of noise issues after a single text. This helped prevent complaints, reduce disturbances, and maintain the premium guest experience Bob W is known for.
On top of the solution provided, Minut’s wireless setup and API integration made onboarding effortless. Now, every new property is connected from day one, giving the team instant visibility and centralized control without added operational lift
As more and more cities rely on apartment hotels in the face of short-term rental regulations, operating successfully means juggling high guest expectations, lean operational models, and increased pressure to deliver consistency at scale.
The brands leading the way are embracing smart, privacy-first technology that helps them operate efficiently across every property.
Minut is purpose-built to meet these demands. With a single, comprehensive device, you get real-time insight into units, guest behavior and trends across your portfolio without invading guest privacy.
The result is a more resilient operation: one that can scale without added headcount, meet rising guest expectations, and protect long-term brand reputation.
Minut is trusted by customers around the world, from fast-growing hospitality brands to independent operators who want to stay in control as they grow. Ready to see how Minut fits into your operations? Book a demo, we’d love to hear from you.
